Question 1

DO YOU ALWAYS SEND THE SAME CLEANER?

Accepted Answer

Yes! You will always have the same cleaner visit your home to provide cleaning services. They come highly recommended and will produce excellent results for your home.

Question 2

DO I NEED TO BE HOME DURING THE CLEAN?

Accepted Answer

No, you don’t have to be home. Some of our clients opt to leave a key out or simply give their cleaner a key. The choice is yours!

Question 3

CAN I TRUST THE CLEANER IN MY HOME?

Accepted Answer

This really depends on the size of your home and your unique requirements. For a custom quotation, simply call our team!

Question 4

DO YOU BRING YOUR OWN EQUIPMENT AND CLEANING PRODUCTS?

Accepted Answer

Yes, we sure do! Select Cleaning provides all equipment and products necessary to clean your home.

Question 5

CAN I RESCHEDULE OR CANCEL A CLEAN?

Accepted Answer

Yes. We understand life is busy and doesn’t always stick to a schedule. If you need to reschedule your clean – simply contact your cleaner and they’ll provide you with several options.

Question 6

HOW MUCH DOES A HOUSE CLEAN COST?

Accepted Answer

The cost of your clean depends on the size of your home and the inclusions you select. For a custom quotation, contact our team today!

Question 7

I HAVE PETS – IS THIS A PROBLEM?

Accepted Answer

No problem at all! We can work around your pets.

Question 8

CAN I ADD CUSTOM CLEANING TASKS TO MY REGULAR HOUSE CLEAN?

Accepted Answer

You sure can. Our only requirement is to ensure this is pre-arranged with your cleaner so they can bring the necessary equipment and products.

Question 9

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Accepted Answer

We accept EFTPOS and cash payments.

Question 10

CAN I POSTPONE MY REGULAR CLEAN IF I AM AWAY?

Accepted Answer

Yes you can! Before you take off, be sure to contact your cleaner to reschedule your clean.

Question 11

DO YOU HAVE A SATISFACTION GUARANTEE?

Accepted Answer

Before leaving your home, we offer a customer inspection to ensure you’re happy with our work.

Question 12

HOW ARE YOU DIFFERENT FROM OTHER CLEANING SERVICES IN MELBOURNE?

Accepted Answer

Our house cleaning services are different because we offer a professional service and an amazing job every time. Our fully insured cleaning teams are professional cleaners who can deliver prompt and stress-free service.

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